Shipping policy

DELIVERY TIMES

Items purchased at Thinking MU online store are shipped by express courier. Delivery times are as follows:

  • National: 1-5 working days.
  • European Community: 4-7 working days.
  • Outside the European Community: 5-10 working days.

Orders are prepared at the time the payment has been confirmed and at the following times:

Monday to Friday from 9:00 a.m. to 4:00 p.m. Orders placed outside these hours will be prepared on the next business day. No shipments are made on Saturdays, Sundays or holidays. When making the order, if you are outside the European Union, please note that you are responsible for payment of local customs taxes.

SHIPPING COSTS

* Due to the new Brexit measures we can't assure the deliveries to UK will arrive on the time expected.

For orders over 135 pounds sent to the United Kingdom,  buyer will have to pay custom taxes.

For orders less than 135 pounds, VAT is included and and paid when buying at www.thinkingmu.com

* The shipping costs to te following countries are temporary free: Germany, Belgium, Nederland, Spain, France, Austria. 

The cost of each shipment will be automatically calculated and detailed at the time of confirming the purchase so that it is always approved by the customer before confirming the payment and will depend mainly on the destination and the size or weight of the package. The applicable rates are:

SPAIN ZONE FREE SHIPPING ON ORDERS ABOVE: SHIPPING COST
CATALUNYA 100,00 € 5,90 €
PENINSULA 100,00 € 5,90 €
BALEARICS 100,00 € 9,90 €
CANARY ISLANDS (GRAN CANARIA AND TENERIFE), CEUTA AND MELILLA NEVER 19,90 €
ZONE COUNTRIES FREE SHIPPING ON ORDERS ABOVE: SHIPPING COST
EUROPE 1 PORTUGAL, FRANCE, ITALY 100,00 € 9,90 €
EUROPE 2 BENELUX, GERMANY 100,00 € 9,90 €
EUROPE 3 AUSTRIA, DENMARK, FINLAND, SWEDEN 100,00 € 14,90 €
EUROPE 4 UK, OTHER EU  100,00 € 14,90 €
EUROPE 5 SWITZERLAND, NORWAY NEVER 39,90 €
AMERICA USA, CANADA NEVER 39,90 €
AMERICA MEXICO NEVER 59,90 €
ASIA SINGAPORE, THAILAND, TAIWAN, HONG KONG, JAPAN, SOUTH KOREA NEVER 59,90 €

Once the order is placed, we will send you an email with the order confirmation

CHANGES

  • Write us at shop@thinkingmu.com
  • Tell us the new size or model.
  • Send the garment in the bag and with the labels as you received it.
  • We will send you the new size when the item arrives.

RETURNS

  • Write us at shop@thinkingmu.com
  • Send the garment in the bag and with the labels as you received it
  • We will make your refund you when the item arrives.

To consider:

  • DO NOT wear the garment.
  • Change or return your order up to 15 days after purchase.
  • Underwear can not be changed.

THANK YOU VERY MUCH

Team Thinking MU